Privacy Policy
At Noyes Plumbing & Sewer, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information in connection with our services, including SMS communications.
1. Information We Collect
When customers interact with Noyes Plumbing & Sewer, including booking services or opting in to receive SMS communications, we may collect the following information:
Name, email address, and contact information
Mobile phone number
Proof of opt-in consent (such as website forms or service requests)
Documentation required to comply with wireless carrier and regulatory requirements
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with subcontractors or service providers that support business operations (such as customer service or SMS delivery). SMS opt-in data and consent information will not be shared with any third parties.
2. How We Use Information
Collected information is used solely to:
Send appointment confirmations, reminders, and service-related notifications
Respond to customer inquiries and service requests
Validate consent and message content for SMS communications
Comply with telecom, carrier, and regulatory requirements
Prevent spam, fraud, and misuse of messaging services
3. Data Retention
We retain personal information only for as long as necessary to fulfill operational, legal, auditing, or compliance obligations.
4. Your Rights
Customers may request access to, correction of, or deletion of their personal information by contacting:
5. SMS Communications
By providing your mobile number and opting in, you consent to receive SMS messages from Noyes Plumbing & Sewer related to appointments, service updates, and notifications.
Message frequency varies. Message and data rates may apply.
You may reply STOP at any time to opt out or HELP for assistance.
You may request access to, corrections of, or deletion of your data by emailing [email protected].